FAQ

How can I obtain free delivery?

We offer free delivery on all UK and USA orders.

Do you ship internationally?

We can ship to 26 European countries for just £4.95, including; Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Unfortunately, additional international shipping is currently not an option, but we're working on it!

How can I pay?

We accept the following methods of payment:

• Credit/Debit Cards (VISA, Mastercard, American Express)
• PayPal

Please ensure that your billing name and address is entered exactly as it appears on your statements. For the protection of our customers, transactions cannot be processed if billing information is not 100% accurate. Your card is not charged until the order ships.

How do I return or exchange an item?

Eastfield is committed to your happiness. We want you to be as pleased with your purchase as we are in serving you. If you're not happy for any reason, we will gladly accept your return within 30 days of the delivery date. Please email info@eastfieldco.com to arrange to return or exchange your product.

How do I contact customer service?

You can reach Eastfield customer service by emailing info@eastfieldco.com.

How do I use a promotion/coupon code?

To redeem a promotion or coupon code, enter the code in the appropriate field during checkout. Be sure to enter the code with the exact spelling and capitalization as shown. You must click "Apply" in order for the discount to be applied. The discounted amount will be automatically displayed and deducted from the total. If the code is invalid, expired, or you have not placed the correct products in the shopping bag, a discount will not be applied.